IT ApprenticeshipNottingham  |  Salary: £3.50 per hour


Integrity FT has an exciting opportunity for a Support Analyst Apprentice, based in Nottingham with a company that specialises in software solutions for utility companies. This role will suit an applicant who is looking for a position that will allow them to get to grips with a broad range of support tools and techniques.  Applicants should have a passion to learn and apply new technologies to real world problems and be looking to develop a career in software support.
You will be working in the heart of the business, with a dedicated team of professionals, the company also prides themselves on their friendly and positive attitude. 

Your duties may vary from day to day as you increase your knowledge, but you can typically expect to do the following:
•    Liaison with customers
•    Liaison with the development team
•    Problem investigation and analysis
•    Problem solution and implementation 
•    Quality assurance
Throughout the apprenticeship you will gain an understanding of a number of different technologies including: 
•    Windows
•    Microsoft SQLServer
•    Microsoft Office – Word, Excel, Powerpoint
•    Support Tools – including Jira

After completing the apprenticeship you will gain the following qualifications, and training in the following areas:

· Level 3 Diploma in ICT Professional Competence
· Level 3 Diploma in ICT Systems and Principles for Apprentices
· Level 2 Functional Skills (Literacy, Numeracy and ICT)

For this role you are required to have these skills and qualifications:
· A good level of GCSE's
· Previous IT experience
· An interest in software development lifecycle
. Ability to work as part of a team and independently

Apply Now Please, complete this form